Where do I log in?
I forgot my password? What do I do?
Neither Paper Trails nor your employer can reset your password; you must use the Forgot Password utility in iSolved.
How do I set my account up for the first time?
You will receive an activation email from firstname.lastname@example.org. This activation link is only good for 72 hours, so don’t wait to activate your account.
- Click the authentication link in the email.
- The authorization code you’ll need is the last 4 digits of your social security number.
- Create a secure password (put it somewhere safe).
I cant login to the iSolved Go App
- Once downloaded – BEFORE YOU LOGIN – click the “gear icon” in the bottom left of the login screen.
- Under network partner, type “papertrails” and click Save.
- Return to the login screen and login with your username (your email) and password.